"I can’t say enough good things about KBS..."

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Martha Williams

5 /5

Bathtub/shower converted into shower only

I can’t say enough good things about Kitchen and Bath Solutions! The customer service I received right from the very first phone call was incredible. I worked with Ajara, one of their designers, and she responded to every question, and every email immediately. I was so impressed with how quickly she got back to me with every single question I had, and I had a lot. Also, she was very helpful and extremely knowledgeable when it came to helping me design our new shower. Ajara suggested tiles, colors, shower door closures, etc., but she really listened to what I wanted, she didn’t push her ideas on me. I liked how she was there to give her professional opinion. I really leaned on her design eye and her experience. She’s seen hundreds of remodels, so there were times when I went with her experience. That being said, when it came to colors or tile styles, I never felt pressured to pick what she liked best. I appreciated that Ajara listened to what I liked, but was there to steer me back if my ideas got a little off course. The other thing that I was most impressed with was the impeccable work of the crew. The men who came out to work on our shower were truly masters at their craft. I am a perfectionist to a fault, but I can honestly say, that the work these men did is 10-star! I would come home, and be amazed every time. The tile and grout work, the seat and shelves, the placement of the grab bars, installation of the shower system, and gorgeous glass shower doors, really are a work of art! Lastly, I’d like to comment on the professionalism of everyone who works for Alberto at Kitchen and Bath Solutions.

They gave me a timeline, and they stuck to it. Alberto, the owner, was so good at contacting me about what day they’d be out, and what they were going to accomplish that day. The crew was respectful of my woodwork and my floors throughout our house as they demolished the 32yr. old bathtub enclosure, and as they spent the next eight days or so in and out of the house. I always prefer to work with a local, small business whenever I’m doing any kind of work on our home, and boy am I glad I found Kitchen and Bath Solutions to create the shower of my dreams!

  • Category: Ceramic Tile, Remodeling – Kitchen & Bathroom
  • Services Performed: Yes
  • Work Completed Date: 1/3/2019
  • Hire Again: Yes
  • Madison

 

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Show Room Madison:
680 Grand Canyon Dr. Suite 6, Madison WI 53719, EE.UU. Hourly: Mon – Fri 8AM – 6PM Sat 9Am- 3PM
 
Show and Fabrication Center, Sauk City:
1101 Dallas Street, Sauk City, WI 53583
 
Phone:  608-509-4725
 
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